Shipping policy

At OMLIX, we aim to process and deliver your orders as quickly and safely as possible.

Order Processing

Orders are normally processed within 1–2 business days after confirmation. Orders may take additional time during weekends, public holidays, promotions, or high-demand periods.

Delivery Time

Estimated delivery time within Pakistan is generally 3–7 business days, depending on the customer's location and courier service.

Delivery Charges

Shipping charges, if applicable, will be displayed during checkout before the order is confirmed.

Order Delays

Delivery times are estimates and may occasionally be affected by weather, courier delays, public holidays, incorrect address information, or other circumstances beyond our control.

For shipping assistance, contact us at 03139133251 or Omlix493@gmail.com.

2. Return & Exchange Policy

We want you to have a positive shopping experience with OMLIX.

Customers may request a return or exchange if the product is received damaged, defective, incorrect, or significantly different from the product ordered.

Return Conditions

• The item must be unused and in its original condition.
• Original packaging should be retained where possible.
• Customers should contact us within 7 days of receiving the order.
• Proof of purchase or order details may be required.
• Products damaged due to misuse or improper handling may not qualify for return or exchange.

To request a return or exchange, contact our support team at Omlix493@gmail.com or 03139133251.